Mission & Vision
Costa’s Mitre 10 will be Victoria's preferred trade centre.
- Our Helpful attitude towards meeting our customers’ needs.
- Our competitive pricing.
- Our commitment to train, develop & reward our people based on performance & loyalty.
- Continuously monitoring and improving our business & performance.
- Strong community involvement & sponsorship.
- We treat with respect customers, fellow staff members and all others with whom we deal with.
These values will be applied by all Directors, Managers and team members of Costa’s Mitre 10 in every aspect of our business operations.
CUSTOMER SERVICE – We are always Helpful by giving our customers first priority.
ACCOUNTABILITY – We stand by and guarantee the products that we sell.
FRIENDILINESS – As a family business, we treat customers and staff as an extension to the family.
HONESTLY & INTERGRITY – We follow and abide by all consumer laws and regulations.
PROFESSIONALISM – We are committed to continually improve our systems and procedures.
RESPECT – The entire business is committed to strengthening both customers and employee relationships
TEAM WORK – Costa’s Mitre10 is united in a daily effort to deliver the best service to our customers.